State Farm® Insurance Agent Doug Fisher

"Buyer Beware! I was a loyal customer of this office for 20 years, but over the past few years, the level of service has declined significantly. Each time I called with a question, I was either spoken to condescendingly or made to feel like a burden. The experience became so frustrating that I avoided contacting the office altogether, instead choosing to file my claims through State Farm’s national number rather than dealing with Doug Fisher’s team. I even reached out to State Farm directly to report the poor service. Doug Fisher followed up, but there was no real effort to repair the relationship. About a year later, my sump pump failed during a historic rainfall. Unfortunately, I didn’t have the additional coverage needed, leaving me with a completely ruined furnished basement and no reimbursement from insurance. When I shared my situation with friends and family, I kept hearing the same question: “Your agent never advised you to add that coverage?” The answer was no. In 20 years, despite numerous calls and claims, I never spoke to Doug Fisher directly, nor was I ever proactively informed about this important coverage by his team. After learning I wasn’t covered, I immediately requested to add the sump pump/sewer backup protection. Two weeks later, I received a letter stating that my request was denied. This wasn’t a recurring issue—just an unfortunate one-time incident caused by an aging sump pump and an extreme weather event. Yet, despite my long history as a customer, my attempt to rectify the situation was met with rejection. After enduring years of subpar service, attempting to address my concerns, and ultimately being denied coverage when I needed it most, it became clear that neither State Farm nor Doug Fisher’s office valued me as a customer. The treatment I received was far from the "good neighbor" approach they advertise—not even neighborly at all."

"great and polite people to get insurance from"

"Stacy is the best !"

"Lo mas recommendable y ser atendido por Stacy,la excelencia en persona."

"Good friendly people to do business with.good rates."

"Great place good people"

"Son muy amables esteisy es una persona muy querida amable y sobre todo te ayuda ya sea en inglés y también habla en español"

"These guys made it easy to get my replacement car when it was stolen"

"I had a wreck and they failed to cover a rental vehicle because the lady in the office did not totate my account accordingly and lied about it to her boss. So now I am carless with 2 kids and no one in that office is accepting accountability. DO NOT USE THIS COMPANY!"

"Great knowledge staff. Go here."

"Awesome! We actually got lower rates than I could find online. Plus after adding renters insurance the overall cost was reduced."

"Fair and good folks"

"Warren and the Fisher team did a wonderful job turning a very potentially scary situation in to a great one. Thank you for the great service. Will recommend!"

"Super helpful! Couldn’t of asked for better service."

"I’m here for my insurance needs because of my by chance meeting with Carrie whom works at Doug Fishers office. Warm, friendly and knowledgeable. If this is in anyway what this office brings, I want to be on board with this team."

"Great business. People are professional, kind, helpful and resourceful. Definitely recommend this place for your insurance needs!"

"Was very happy with service I received when I got quotes from Warren. The price was awesome for my whole insurance needs. So i switched today and it was easy and excellent service. 🙂🙂🙂"

"Super helpful when I needed help getting a copy of my insurance. They provided it quickly and efficiently. And when I misunderstood they were very professional and helpful in explaining the situation! Much appreciated! Keep up the good work!"

"Warren help out so much, vary nice guy definitely put the situation in to consideration and helped me know my options i was scared to call and was honestly about to let my coverage laps due to dealing with other insurance agents and honestly made everything okay so much appreciation goes out thank-you so much"

"I am so glad to let you know how amazingly your Warren is! My agent retired and I was assigned to this group. Because of my long time interaction with Steve I wanted to stay with him. This didn't shake Warren one bit. In fact he reached out to me with understanding and helpfulness. Being the professional he is, he took care of everything for me. I am so impressed with him, if it where not for my years with Steve I would have stayed with this group. Well done, Doug Fisher, well done!"

"I have been struggling here recently, called to ask for an extension til my payday. I was told that on my next payday (Dec. 17th) I can pay my full payment. Woke up today Dec. 15th and I’m negative in my bank. Thanks State Farm!"

"My experience has been resolved thank you state farm..."

"Love doug fisher state farm he has always treated us more like friends than just a customer."

"Great person"

"Awsome job. Stacy it an Awsome lady. She was very helpful"